FAQ

General

1. Step: Category - Select the Social Media platform you want to grow.
2. Step: Service - Select the service type.
3. Step: Details - Carefully read details for every service before placing an order.
4. Step: Link - Enter the username or page link.
5. Step: Quantity - Enter the amount needed (do not use commas or dots, for example, use 1000 instead of 1,000).
6. Step: Charge - Shows your order cost.
Press Submit and enjoy your order! ?

Completed: Your order is fully completed!
Pending: Your order is currently being redirected to the server. This will occur during the start time specified in the service description.
In progress: Your order is currently in progress and delivering.
Processing: Your order is currently being processed by the server.
Canceled: Your order has been stopped, and the money for it has been refunded to your balance.
Partial: Your order was stopped, and the money was refunded to your balance for the incomplete part of the order.
Refilling: Your order is refilling on the server.
Sometimes for some reason, we're unable to fully deliver the order, so we refund you the remaining undelivered amount, and set the status for the order as "Partial".
 
Example: You place an order with quantity 1000 and charge 10$. Let's say we delivered 700 and the remaining 300 we couldn't deliver. Then we'll set the order as “Partial” and refund you the amount for the remaining 300 to your balance. (For this example $3).
 
P.S. If you need the remaining to be delivered, you can just place a new order, since money for the remaining that isn't delivered is automatically refunded back to your account balance. 

Every service is different. Whenever you select a service from the drop-down menu, you will see a Description box with all the specifications for that particular service, quality, start time, minimum/maximum amounts, as well as the average daily speed.

No bans or any sanctions - is one of the most important rules of our service. We care about our customers, and therefore carefully check each service for quality and safety. If you see service in our list of services, then be sure of its safety.

Affiliate program – A unique way to receive bonuses to your balance by inviting new users to the service. The Affiliate program works as follows:

1. You have a unique affiliate link, which you can find in the "Affiliate" section:

2. You can invite interested people to the service by sending them this link in any convenient way.

3. After the user will be invited by you to the site and replenishes his balance, you will automatically receive a percentage of this deposit to your balance. You will receive a percentage of each transaction by each user you invite.

4. You can use the received funds for your own promotion or withdraw in any convenient way. To withdraw funds, please contact our support team.

If you are a reseller, or if you are not a reseller but you want to become one, Viral Grow can help you with that!

We can provide you with the best services on the market at any given time. We have a dedicated team who are constantly browsing the web and is finding the best services possible, for less. We can offer up to 70% discount for our resellers depends on your number of orders with us. If you are interested in reselling our services we can promise you that we will always find better services for a cheaper price than your current provider. We can also make custom categories/services with custom prices just for your needs! 

If you want to become a ViralGrow Reseller, simply contact us by email: info@viralgrow.io

You can get a website like ours within minutes! All you need to do is to connect the services with our website (takes less than 30 seconds per service), set them at a higher rate on your website, and promote your website.

Any order placed there will automatically be forwarded to us where it will be delivered! For more information about getting your own website, contact us by email: info@viralgrow.io.

If the username/link is valid, the order cannot be stopped. However, if the link is invalid (for example a youtube link in an Instagram service) then we can cancel and refund the order.
 

Yes, buying social media services at affordable prices is several times worth your money. Most of our customers have reported an incredible increase in brand value, web traffic, and sales after using our social media services.

Deposit

You can add funds by any of the methods which you can find in the "Add Funds" page. We accept all major payment methods: Visa/MasterCard/American Express/Discover, PayPal, Cryptocurrency, Payoneer, Skrill, Perfect Money, Payeer, WebMoney, Cashmaal, and etc...

You can find a complete information of the history of operations on your account for all the time in the “Add Funds” page below the payment methods.

If this happens to you please wait 30-60 minutes for funds to appear on your balance, in case this doesn't happen please contact us by email: info@viralgrow.io.

If for some reasons it does not work to top up the balance from a mobile device, please try to repeat the operation through a browser on the computer. If this does not help, please contact us by email: info@viralgrow.io with a full description of the problem, and if possible, provide screenshots.